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Shipping and Delivery Policy

Effective Date: [Insert Date]

At Nova Prime Deals, we are committed to delivering your auto accessories, digital media receivers, and automotive parts quickly, safely, and reliably. This Shipping and Delivery Policy explains how we process, ship, and deliver orders.

1. Company Information

Nova Prime Deals, 413 Windfield Pl, Lexington, KY 40517, Phone: 270 236 4070

2. Order Processing

Orders are processed after payment is successfully completed. Most orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. Processing times may be extended during peak seasons or high order volumes.

3. Shipping Methods

We use trusted shipping carriers to ensure safe and timely delivery. Available shipping options and estimated delivery times will be displayed at checkout. Delivery times may vary depending on your location and selected shipping method.

4. Shipping Rates

Shipping costs are calculated at checkout based on order weight, size, destination, and selected shipping service. Any applicable taxes or fees will also be shown before payment is completed.

5. Delivery Time

Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to weather, carrier issues, incorrect addresses, or other circumstances beyond our control. Nova Prime Deals is not responsible for carrier delays once the package has shipped.

6. Order Tracking

Once your order ships, you will receive a tracking number to monitor your shipment. Tracking information may take up to 24 hours to update.

7. Shipping Address

Customers are responsible for providing accurate and complete shipping information. Nova Prime Deals is not responsible for delays or lost packages caused by incorrect or incomplete addresses. Additional shipping charges may apply for address corrections or reshipments.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the carrier to investigate the issue and arrange a replacement or solution when appropriate.

9. International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, or import fees required by their country. Delivery times for international orders may vary.

10. Refused or Undeliverable Packages

Packages returned due to refusal, failed delivery attempts, or incorrect addresses may be subject to additional shipping fees. Original shipping charges are non-refundable.

11. Changes to This Policy

Nova Prime Deals reserves the right to update or modify this Shipping and Delivery Policy at any time. Changes will be posted on this page with the updated effective date.

12. Contact Us

For any shipping or delivery questions, please contact: Nova Prime Deals, 413 Windfield Pl, Lexington, KY 40517, Phone: 270 236 4070